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Hourly rounding implementation: a multisite description of structures, processes, and outcomes.
June Rondinelli1, Margaret Ecker, Cecelia Crawford
1Southern California Kaiser Permanente Regional Nursing Research Program, Pasadena, California 91188, USA. June.L.Rondinelli@kp.org
Hourly nurse rounding improves patient care outcomes. Successful implementation requires flexible structures and processes, incorporating patient and staff feedback for optimal results.
Area of Science:
- Healthcare Management
- Nursing Practice
- Quality Improvement
Background:
- Existing literature indicates that hourly nurse rounding positively impacts quality outcomes.
- There is a need for evidence detailing the successful implementation processes of hourly nurse rounding.
Purpose of the Study:
- To identify key structures, processes, and outcomes related to hourly nurse rounding.
- To understand the practical aspects of implementing hourly nurse rounding in a healthcare setting.
Main Methods:
- An action research design was employed.
- Recorded telephone interviews were conducted with project leads from 11 Southern California hospitals.
- Content analysis was performed on transcribed interviews.
Main Results:
- Fifteen major themes emerged from the analysis.
- Structural themes included specific rounding behaviors and collaborative communication strategies.
- Process themes highlighted the use of a feedback-driven tool library.
- Outcome themes focused on enhanced patient satisfaction and perception of care.
Conclusions:
- Frequent reevaluation of structures and processes is crucial for achieving desired outcomes with hourly rounding.
- Sustained success in hourly rounding implementation necessitates flexibility over rigid routinization.

