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Related Experiment Videos

When subordinates go over your head. The manipulative employee.

R Davidhizar1, J Giger

  • 1Bethel College, Mishawaka, IN.

The Journal of Nursing Administration
|September 1, 1990
PubMed
Summary

Navigating workplace anxiety when employees bypass managers is crucial. Effective management of manipulative employees builds confidence and earns respect.

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Area of Science:

  • Organizational Psychology
  • Workplace Dynamics
  • Interpersonal Communication

Background:

  • Employees escalating issues to superiors can induce significant anxiety among all parties involved.
  • Effective management of such situations is critical for maintaining workplace harmony and productivity.

Purpose of the Study:

  • To explore the psychological impact of employees bypassing their direct manager.
  • To identify effective strategies for managers handling manipulative employee behavior.
  • To understand the benefits for managers who successfully navigate these interpersonal challenges.

Main Methods:

  • Qualitative analysis of interpersonal dynamics in hierarchical workplace structures.
  • Case study approach examining manager responses to employee escalations.
  • Exploration of psychological assessments related to workplace manipulation.

Main Results:

  • Significant anxiety is commonly experienced by the manager, employee, and superior during such escalations.
  • Managerial effectiveness hinges on the ability to assess dynamics and respond deliberately.
  • Successful navigation of manipulative behavior enhances managerial self-confidence and peer respect.

Conclusions:

  • Managers must develop skills in assessing and responding to complex interpersonal situations.
  • Viewing manipulative employees as a challenge can foster professional growth and improve workplace relationships.
  • Effective management of such scenarios is key to building trust and authority within an organization.