Care redesign: a higher-quality, lower-cost model for acute care

Pamela T Rudisill1, Carlene Callis, Sonya R Hardin

  • 1Author Affiliations: Senior Vice President and Chief Nursing Officer (Dr Rudisill), Community Health Systems, Franklin; and Assistant Vice President Strategic Resource Group, Vice President Strategic Planning American Group (Ms Callis), HCA, Nashville, Tennessee; Professor (Dr Hardin), College of Nursing, East Carolina University, Greenville, North Carolina; and Professor Emeritus (Dr Dienemann), School of Nursing, UNC Charlotte and Nurse Researcher Carolinas Medical Center University, North Carolina; and Chief Nursing Executive (Dr Samuelson), Poplar Bluff Regional Medical Center, Missouri.

Summary

A new RN-led care team model improved nurse satisfaction and reduced costs on medical-surgical units. While clinical outcomes improved, patient falls remained an exception.

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