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Updated: Apr 25, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Patient-centered care and engagement: nurse leaders' imperative for health reform
Luc R Pelletier1, Jaynelle F Stichler
1Author Affiliations: Administrative Liaison (Mr Pelletier), Sharp Mesa Vista Hospital, Core Adjunct Faculty, National University, San Diego, California; Professor Emerita (Dr Stichler), Nursing, San Diego State University, and Consultant, Research & Professional Development, Sharp Mary Birch Hospital for Women & Newborns and Sharp Memorial Hospital, San Diego, California.
Abstract:
Although there is agreement about the importance of patient-centered care (PCC) to ensure optimal outcomes for patients, there is a lack of focused instruments to measure PCC. The aims of this article were to synthesize literature related to the concepts PCC and to provide concrete attributes, definitions, and a conceptual model for the concept of PCC.
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