Reducing patient suffering through compassionate connected care.

Area of Science:

• Healthcare Quality
• Nursing Practice
• Patient Experience

Background:

• Patient experience is increasingly vital for quality outcomes and healthcare reimbursement.
• Nurse executives must guide direct-care nurses in fostering patient connections.
• Compassionate patient interaction is crucial for alleviating suffering and enhancing care.

Purpose of the Study:

• To introduce the Compassionate Connected Care framework.
• To provide strategies for nurses and leaders to improve patient connection and reduce suffering.
• To integrate clinical, operational, cultural, and behavioral aspects of care.

Main Methods:

• The Compassionate Connected Care framework integrates multiple care aspects.
• Strategies target patient needs based on specific conditions.
• Training focuses on enhancing caregiver empathy and compassion.

Main Results:

• Nurses learn to express empathy and compassion more effectively.
• Nurse leaders gain tools to better engage bedside nurses.
• The framework addresses challenges in connecting with patients and reducing suffering.

Conclusions:

• The Compassionate Connected Care framework equips nurses and leaders to improve patient experience.
• Integrating compassionate care strategies can alleviate patient suffering.
• Enhanced nurse-patient connection is key to quality healthcare outcomes.