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A retrospective on Japanese management in nursing
H L Smith1, K L Mangelsdorf, N F Piland
1Anderson Schools of Management, University of New Mexico, Albuquerque.
The Journal of Nursing Administration
|January 1, 1989
Abstract:
Managers in the public and private sectors have turned to Japanese management techniques as a means to improve quality and productivity. Many health care organizations have also adopted Japanese management concepts in the belief that performance will be improved. This article reviews the concepts, fundamental premises, and case studies of Japanese management in nursing. At issue is the value of Japanese management practices for nurses, patients, and organizations.