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Implementing a Nurse Manager Profile to Improve Unit Performance
Mary E Krugman1, Carolyn L Sanders
1Author Affiliations: Independent Consultant (Dr Krugman), Denver, Colorado; System VP and CNO Patient Services (Dr Sanders), University of Colorado Health, and Hospital, Aurora.
The Journal of Nursing Administration
|May 11, 2016
Summary
Nurse managers can improve unit performance with a customized data profile. This tool aids in focused coaching and performance measurement, addressing challenges in the evolving healthcare landscape.
Area of Science:
- Healthcare Management
- Nursing Administration
- Performance Improvement
Background:
- Healthcare environments present complex challenges for nurse managers.
- Managing multiple data sources for unit performance is difficult.
- Effective data visualization is needed for targeted interventions.
Purpose of the Study:
- To develop a visual data tool for nurse managers.
- To enhance coaching and performance improvement strategies.
- To explore new methods for measuring manager performance.
Main Methods:
- Development of a 1-page Nurse Manager Customized Profile.
- Implementation at a western academic hospital.
- Utilized the Decisional Involvement Scale for performance measurement.
Main Results:
- The customized profile provides a focused view of pertinent unit data.
- It aids managers and supervisors in directing coaching efforts.
- The Decisional Involvement Scale offered novel insights into manager performance.
Conclusions:
- A customized data profile can support nurse managers in performance improvement.
- Visual data tools are valuable for navigating complex healthcare data.
- The Decisional Involvement Scale is a useful metric for assessing manager performance.
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