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Directly Comparing Handoff Protocols for Pediatric Hospitalists.
Elizabeth H Lazzara1, Robert Riss2, Brady Patzer3
1Department of Human Factors, Embry-Riddle Aeronautical University, Daytona Beach, Florida; elizabeth.lazzara@erau.edu.
The Flex 11 handoff protocol, developed rigorously, was more favorable than SBAR for pediatric clinicians in a simulated setting, improving attitudes and information sharing.
Area of Science:
- Medical Education
- Clinical Communication
- Patient Safety
Background:
- Handoff protocols are crucial for patient safety but often lack rigorous development and comparison.
- Existing protocols, like Situation Background Assessment Recommendation (SBAR), are widely used but may not be optimal.
Purpose of the Study:
- To compare a rigorously developed handoff protocol (Flex 11) against a prevalent protocol (SBAR) in a simulated clinical environment.
- To evaluate differences in clinicians' attitudes, behaviors, cognitions, and time-on-task during patient handoffs.
Main Methods:
- A randomized control trial design was employed with 20 clinicians in a simulated setting.
- Participants used either the Flex 11 or SBAR protocol for patient handoffs.
- Data collection included surveys for attitudes/cognitions and observations for behaviors/duration.
Main Results:
- Flex 11 participants reported higher "ease of use" and "being helpful" ratings compared to SBAR participants.
- While information acquisition was similar, SBAR participants provided significantly less information than Flex 11 participants.
- Cognitive workload was comparable, though SBAR was associated with more frustration; handoff duration showed no significant difference.
Conclusions:
- The Flex 11 protocol demonstrated efficiency and benefits in a simulated pediatric setting.
- Flex 11 may be a superior tool for clinical handoffs compared to SBAR.
- Further research is recommended to validate Flex 11 in inpatient clinical settings.
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