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Updated: Feb 16, 2026

A Robotic Platform for High-throughput Protoplast Isolation and Transformation
Published on: September 27, 2016
Integrating High-Reliability Principles to Transform Access and Throughput by Creating a Centralized Operations
Paul B Davenport1, Kimberly F Carter, Jeffrey M Echternach
1Author Affiliations: Vice President (Mr Davenport) and Senior Operations Consultant (Mr Echternach), Emergency Services and Care Management; Senior Director, Nursing Research and Evidence-Based Practice (Dr Carter); and Operations Consultant, Operations Center (Mr Tuck), Carilion Clinic, Roanoke, Virginia.
Abstract:
High-reliability organizations (HROs) demonstrate unique and consistent characteristics, including operational sensitivity and control, situational awareness, hyperacute use of technology and data, and actionable process transformation. System complexity and reliance on information-based processes challenge healthcare organizations to replicate HRO processes. This article describes a healthcare organization's 3-year journey to achieve key HRO features to deliver high-quality, patient-centric care via an operations center powered by the principles of high-reliability data and software to impact patient throughput and flow.
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