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Effective diversity, equity, and inclusion practices.
Gurwinder Kaur Gill1, Mary Jane McNally1, Vin Berman1
11 William Osler Health System, Brampton, Ontario, Canada.
Healthcare Management Forum
|August 18, 2018
Summary
Canada
Area of Science:
- Healthcare Management
- Organizational Psychology
- Sociology of Health
Background:
- Canadian demographics are evolving, impacting workplaces and patient care.
- Increasing diversity in race, ethnicity, gender, and socioeconomic status presents both challenges and opportunities.
Purpose of the Study:
- To explore the impact of Diversity, Equity, and Inclusion (DEI) strategies on healthcare.
- To identify successful DEI practices for enhancing staff experiences and patient outcomes.
Main Methods:
- Leveraging the Quadruple Aim framework to improve healthcare provider experience.
- Analyzing learnings and experiences from an organization's DEI strategy.
Main Results:
- Focusing on DEI, not just diversity, is crucial for transformation.
- Inclusive team environments positively influence staff engagement and organizational performance.
- Improved provider experience is linked to better patient outcomes.
Conclusions:
- Implementing comprehensive DEI strategies is essential for positive transformation in healthcare.
- Prioritizing staff well-being through inclusive environments enhances overall organizational success.
- DEI initiatives can address challenges posed by Canada's changing demographics.
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