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Measuring nonverbal behavior in clinical interactions: A pragmatic guide.
Danielle Blanch-Hartigan1, Mollie A Ruben2, Judith A Hall3
1Department of Natural and Applied Sciences, Bentley University, Waltham, USA.
Patient Education and Counseling
|August 28, 2018
Summary
Coding nonverbal behavior in clinical settings is complex. This study offers practical strategies and a checklist to guide researchers in accurately measuring nonverbal communication during patient interactions.
Area of Science:
- Communication Studies
- Medical Education
- Psychology
Background:
- Accurate measurement of nonverbal behavior is crucial for clinical communication research, teaching, and practice.
- Existing methods for coding nonverbal behavior can be complex and time-consuming, involving numerous decisions.
Purpose of the Study:
- To provide practical advice and strategies for coding nonverbal behavior in clinical communication.
- To develop a checklist to assist researchers in nonverbal coding projects.
- To enhance the rigor and efficiency of nonverbal behavior analysis in clinical settings.
Main Methods:
- Drawing upon experience in nonverbal behavior research within clinical interactions.
- Developing practical guidance and systematic strategies for the coding process.
- Creating a comprehensive checklist of considerations for nonverbal coding projects.
Main Results:
- Suggestions are provided for initiating the nonverbal coding process.
- Guidance is offered on operationalizing the chosen coding approach.
- Practical steps for conducting the actual coding of nonverbal behaviors are detailed.
Conclusions:
- Establishing clear research questions is fundamental to effective decision-making in nonverbal behavior coding.
- These research questions should serve as the primary guide throughout the coding process.
- A systematic approach ensures more reliable and valid measurement of nonverbal cues.
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