Area of Science:

• Healthcare Management
• Nursing Practice
• Patient Safety

Background:

• The V2014 certification process evaluates healthcare facilities' risk management.
• It involves assessing caregivers' understanding and implementation of care approaches.
• Patient representatives are included in the evaluation.

Purpose of the Study:

• To describe the V2014 certification process focusing on nursing teams.
• To highlight the role of caregivers in explaining their practices.
• To outline future directions for certification in 2020.

Main Methods:

• The certification involves expert visits and consultations with users' representatives.
• Caregivers are required to articulate their departmental approaches and contributions.
• Analysis of care provided and its relevance are key components.

Main Results:

• Caregivers must demonstrate their understanding of risk management strategies.
• The process involves dialogue between healthcare professionals and national health authorities.
• User representatives provide valuable input on care quality.

Conclusions:

• The V2014 certification framework assesses the management of care-related risks.
• Future iterations (2020) aim to deepen the meaning and impact of nursing practices.
• Effective communication and analysis are crucial for quality improvement in nursing care.