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Impact of Behavior Management Training on Nurses' Confidence in Managing Patient Aggression
Margarita de la Fuente1, Ashley Schoenfisch, Barbara Wadsworth
1Author Affiliations: DNP Student (Dr de la Fuente) and Assistant Professor (Dr Schoenfisch), Duke University, School of Nursing; and Senior Vice President and Chief Nursing Officer (Dr Wadsworth) and Clinical Nurse Educator (Ms Foresman-Capuzzi), Main Line Health, Bryn Mawr, Pennsylvania.
The Journal of Nursing Administration
|January 12, 2019
Summary
Behavior management training significantly boosted nurses
Area of Science:
- Nursing
- Healthcare Management
- Patient Safety
Background:
- Nurses face a high risk of patient-directed violence.
- Workplace violence in healthcare settings is a significant concern.
- Effective strategies are needed to mitigate nurse-patient aggression.
Purpose of the Study:
- To assess the effect of behavior management training on nurses' confidence.
- To evaluate nurses' ability to manage aggressive patients post-training.
- To understand nurses' perceptions of workplace violence prevention.
Main Methods:
- Quality improvement project utilizing a pre- and post-test design.
- Administered surveys before and after behavior management training.
- Measured nurse confidence using the Confidence in Coping with Patient Aggression Instrument.
Main Results:
- Nurses' confidence in managing patient aggression significantly increased post-training.
- Thirty-eight confidence scores demonstrated a positive trend.
- Participants found the training timely, helpful, and beneficial.
Conclusions:
- Behavior management training enhances nurses' confidence in handling aggressive patients.
- Increased understanding of violent behavior improves situational management.
- Training empowers nurses to better manage potentially violent encounters.