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Updated: Jan 20, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Narrative Approach to Goals of Care Discussions: A Novel Curriculum
David Shih Wu1, David E Kern1, Sydney Morss Dy2
1Department of Medicine, Johns Hopkins University School of Medicine, Baltimore, Maryland, USA.
A new narrative approach to goals of care (GOC) communication training, the 3-Act Model, was piloted with internal medicine interns. The training significantly improved objective GOC communication skills, with 100% proficiency achieved post-intervention.
Area of Science:
- Medical Education
- Communication Skills Training
- Patient-Centered Care
Background:
- Innovative patient-centered approaches to goals of care (GOC) communication training are needed.
- A narrative approach, focusing on the patient's story, is a promising but unevaluated method for GOC communication.
- The 3-Act Model was developed as a novel, memorable narrative framework for GOC communication.
Purpose of the Study:
- To describe the development of the 3-Act Model curriculum for GOC communication.
- To assess the impact of this curriculum on the objective communication skills of internal medicine (IM) interns.
Main Methods:
- A curriculum was developed with input from experts, residents, and patient representatives.
- The training involved two workshops with role-playing as both providers and patients, incorporating narrative reflection, didactics, and video demonstration.
- Objective skills were assessed using role-play scenarios and proficiency ratings.
Main Results:
- Interns' objective proficiency in GOC communication increased from 30% pre-training to 100% post-training.
- 96% of interns felt ready to lead GOC discussions independently after the training.
- All interns recommended the training, indicating high learner satisfaction.
Conclusions:
- The 3-Act Model curriculum is teachable and well-received by learners.
- This narrative-based GOC training is the first to demonstrate objective skills improvement.
- The 3-Act Model shows potential for enhancing GOC communication skills in medical trainees.
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