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Lean Thinking for Primary Care

John B Anderson1, Heather Marstiller2, Kevin Shah3

  • 1Department of Family Medicine and Community Health, Duke Primary Care, Duke University Health System, 411 West Chapel Hill Street, Durham, NC 27701, USA.

Primary Care
|October 28, 2019
PubMed
Summary

Lean thinking, a continuous improvement approach from manufacturing, is now used in healthcare to enhance patient and provider value. It focuses on respect, humility, perfection, scientific thinking, and process improvement.

Keywords:
A3 thinkingDaily management systemGemba visitLeadershipLean thinkingPDSAStandard workVisual management

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