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Going to School on a Robot: Robot and User Interface Design Features That Matter.
Veronica Ahumada-Newhart1, Judith S Olson2
1Institute for Clinical and Translational Science, University of California Irvine, Irvine, California, United States.
ACM Transactions on Computer-Human Interaction : a Publication of the Association for Computing Machinery
|November 7, 2019
Summary
Telepresence robots offer enhanced learning for homebound students. Current robots need design adjustments for school settings to better meet children's educational needs.
Area of Science:
- Robotics in Education
- Assistive Technology
- Human-Computer Interaction
Background:
- Telepresence robots are emerging tools for homebound students to attend school remotely.
- Existing robots, designed for adults in workplaces, may not be suitable for children in educational environments.
- Current remote instruction methods offer limited weekly hours compared to robot-assisted learning.
Purpose of the Study:
- To evaluate the suitability of current telepresence robots for homebound children in school settings.
- To identify specific design needs and user experience challenges for children using robots in education.
- To develop user-centered analytic frameworks for robot design in K-12 education.
Main Methods:
- A qualitative study involving 19 homebound students, their parents, teachers, administrators, and classmates.
- Observations and interviews were conducted to gather user experiences.
- Development of learner-centered, teacher-centered, classmate-centered, and homebound-controller-centered analytic frameworks.
Main Results:
- Some existing robot features are adequate for school use, but several mismatches and unmet needs were identified.
- User experiences varied across different tasks and settings within the school environment.
- Specific recommendations for robot and user interface design were derived from user-centered findings.
Conclusions:
- Telepresence robots offer significant potential for improving educational access for homebound children.
- Current robot designs require modification to effectively support children's learning and social interaction in schools.
- User-centered design principles are crucial for developing effective telepresence robots for educational applications.
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