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Enhancing pharmacy personnel immunization-related confidence, perceived barriers, and perceived influence: The We
Journal of the American Pharmacists Association : Japha
|November 19, 2019
Summary
Pharmacy staff training improved confidence in providing pneumococcal vaccinations and their influence on immunization services. This enhanced training may boost vaccination activities in community settings.
Area of Science:
- Pharmacy Practice
- Public Health Interventions
- Vaccination Services
Background:
- Community pharmacies are crucial for public health, yet integrating nonseasonal vaccination services into workflow presents challenges.
- Effective strategies are needed to enhance pharmacy personnel's capacity and confidence in delivering immunization services.
Purpose of the Study:
- To evaluate the effectiveness of the We Immunize program in improving pharmacy personnel's confidence, perceived barriers, facilitators, and decision-making influence regarding immunization services.
- To assess the impact of enhanced training and tailored feedback on nonseasonal vaccination service delivery in community pharmacies.
Main Methods:
- A randomized controlled trial involving 62 pharmacist-technician pairs from community pharmacies in Alabama and California.
- Participants received either a standard immunization update or an enhanced training with monthly feedback over six months.
- Surveys using Likert scales were administered at baseline and post-intervention, with data analyzed using paired-sample t tests and 2-way mixed ANOVA.
Main Results:
- Intervention group participants showed significant improvements in confidence for pneumococcal vaccine appropriateness and patient interactions, perceived external support, and influence on immunization services.
- No significant changes were observed in the control group or for herpes zoster vaccine confidence or marketing activities.
- Compared to controls, intervention participants reported greater improvements in perceived external support and influence on immunization services.
Conclusions:
- Targeted immunization training, including educational interventions and feedback, can enhance pharmacy personnel's confidence and perceptions of support for providing pneumococcal vaccinations.
- These improvements may lead to increased immunization activities within community pharmacy settings.
- The We Immunize program demonstrates potential for positively impacting pharmacy-based vaccination services.
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