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The Best and Worst Things Staff Report About Behavioral Training Workshops: a Large-Scale Evaluation.
Dennis H Reid1, Carolyn W Green1, Marsha B Parsons1
1Carolina Behavior Analysis and Support Center, P. O. Box 425, Morganton, NC 28680 USA.
Staff training success hinges on trainee acceptance. This study found that positive feedback focused on relevant content, trainer style, and activities, while negative feedback cited environmental issues, guiding better workshop design.
Area of Science:
- Behavioral science
- Applied behavior analysis
- Human services training
Background:
- Trainee acceptance is a critical factor in the effectiveness of staff training programs.
- Behavioral training workshops are commonly used in human services.
Purpose of the Study:
- To evaluate staff acceptance of behavioral training workshops.
- To identify key factors influencing trainee satisfaction with training programs.
Main Methods:
- A large-scale, 10-year evaluation involving 646 human service staff.
- Analysis of qualitative feedback from 132 workshops regarding best and worst aspects.
Main Results:
- The most frequent positive comments concerned training content (specificity, relevance, novelty), followed by trainer style and trainee activities.
- Negative feedback was less common and primarily related to the physical training environment.
Conclusions:
- Training content should be specific, new, and relevant to the trainees' work.
- Incorporating frequent demonstrations, examples, and active trainee participation enhances acceptance.
- Addressing environmental factors is important for improving the overall training experience.
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