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Pharmacist-Pharmacy Technician Intraprofessional Collaboration and Workplace Integration: Implications for Educators.
Maryam Jetha1, Ali Walji1, Paul Gregory1
1Leslie Dan Faculty of Pharmacy, University of Toronto, Toronto, ON M5S 3M2, Canada.
Pharmacy (Basel, Switzerland)
|June 5, 2020
Summary
Regulation of pharmacy technicians in Ontario shows limited uptake. This study identified knowledge gaps and proposes educational changes to improve collaboration between pharmacists and technicians for better integration.
Area of Science:
- Pharmacy Practice
- Healthcare Workforce Development
- Professional Regulation
Background:
- Concerns exist globally regarding the impact of pharmacy technician regulation.
- Ontario, Canada, has over a decade of experience with pharmacy technician regulation, yet full scope of practice adoption remains limited.
Purpose of the Study:
- To examine barriers and facilitators to intraprofessional collaboration between pharmacists and pharmacy technicians.
- To identify curricular or educational interventions to enhance workplace integration of regulated pharmacy technicians.
Main Methods:
- A qualitative, interview-based study was conducted.
- Twenty-four participants including pharmacists, technicians, educators, managers, and owners were interviewed using a semi-structured guide.
Main Results:
- Suboptimal utilization of regulated pharmacy technicians in practice was confirmed.
- Crucial knowledge and skills gaps were identified for both pharmacists and technicians.
- Proposals for undergraduate education, training, and continuing professional development were developed.
Conclusions:
- System-wide change management, starting with education, is required to realize the potential of pharmacy technician regulation.
- Multiple stakeholder engagement is crucial for successful workplace integration and enhanced collaboration.
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