The disruptive potential of drones

Drones are increasingly being used in marketing. Yet, despite rapidly growing adoption and incredible versatility, drones hardly feature in marketing research. This oversight is striking as their unique characteristics and the plethora of applications have major consequences for marketing. In particular, we outline how drones have implications for theory and practice in relation to business models, consumers, and society and public policy. We highlight these far-reaching consequences and provide a rich future research trajectory aimed to further theory development on the emerging phenomenon of drones.