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Systematic review of measurement properties of self-reported instruments for evaluating therapeutic communication

Genoveva Granados-Gámez1, Isabel María Sáez-Ruiz2, Verónica V Márquez-Hernández1

  • 1Department of Nursing, Physiotherapy and Medicine, Faculty of Health Sciences, Research group of Health Sciences CTS-451, University of Almeria, Almeria, Spain.

Western Journal of Nursing Research
|November 7, 2020
PubMed

Keywords:
communicationinstrumentnursingpatienttherapeutic relationship

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Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
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Self-report inventories are objective personality assessments that use multiple-choice items or numbered scales, typically ranging from 1 (strongly disagree) to 5 (strongly agree). They are often called Likert scales after Rensis Likert. These inventories are widely used due to their ease of administration and cost-effectiveness. One of the most prominent examples is the Minnesota Multiphasic Personality Inventory (MMPI), initially developed in the 1940s to assess abnormal personality traits.
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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
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