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RNs' Perceptions of Engagement and Communication in the Workplace
Lora Moore1, Cathy H Abell, Kacy Harris
1Author Affiliations: Associate Professor (Dr Moore and Mrs Harris) and Professor (Dr Abell), School of Nursing, and Assistant Professor (Dr Farrell), Department of Public Health, Western Kentucky University, Bowling Green.
Nurses
Area of Science:
- Nursing
- Organizational Psychology
- Healthcare Management
Background:
- Work engagement and effective communication are critical in healthcare settings.
- Understanding nurse perceptions is key to improving workplace dynamics.
Purpose of the Study:
- To investigate how nurses perceive workplace communication.
- To explore the relationship between communication and nurses' work engagement.
Main Methods:
- Utilized descriptive and inferential statistical analyses.
- Employed the Utrecht Work Engagement Scale and Farley's Communication Assessment Questionnaire.
Main Results:
- Informed communication positively correlated with job dedication.
- Job vigor showed negative associations with informed and indirect communication.
- Nurse characteristics, like experience, influenced engagement and communication perceptions.
Conclusions:
- Nurse administrators should foster a communication-supportive culture.
- Tailoring communication strategies to individual nurse needs is essential for enhancing engagement.
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