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A Study Looking at a Lower Cost Option for Cultural Competence Education
Alexandra N Shelley1, Jessica O'Brien Gufarotti, Natasha Kendrioski
1Author Affiliations: Magnet Program Director (Ms Shelley), Clinical Nurse Specialist, Medical-Surgical Units (Ms O'Brien Gufarotti), Clinical Nurse Manager, Intensive Care Unit and Emergency Department (Ms Kendrioski), Certified Wound, Ostomy, Continence Nurse, Wound Care Manager (Ms Lanza-Bisciello), Director of Nursing-Emergency, Critical Care and Med/Surg Services (Ms Stoerger), NewYork-Presbyterian/Lower Manhattan Hospital; Clinical Manager (Mr Xuereb), NewYork-Presbyterian/Weill Cornell Medical Center; Assistant Professor (Dr Sun), Hunter College, Hunter School of Nursing; and Adjunct Faculty (Dr Sun), Columbia University School of Nursing, New York, New York.
Abstract:
To meet the growing demands in the US healthcare system caused by multiculturalism and the expansion of health inequities, due diligence must be given to testing the efficacy of tools used in teaching nurses to provide culturally competent care. This project assessed the utility of a free US government-developed training module. The team found an improved trend in nurse-patient communication scores and improved willingness to ask for help with cultural issues for the intervention unit. The use of no-cost, publicly available resources may be a cost-effective option for training materials.
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