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Active choice, implicit defaults, and the incentive to choose.

John Beshears1, James J Choi2, David Laibson3

  • 1Harvard Business School and NBER, Soldiers Field, Boston, MA 02163, United States.

Organizational Behavior and Human Decision Processes
|May 14, 2021
PubMed
Summary
This summary is machine-generated.

Requiring an active choice for prescription fulfillment, rather than opt-in, significantly increased home delivery uptake. An implicit default nudged users toward making a decision, improving program engagement.

Keywords:
Active choiceDefaultsImplicit defaultsIncentives

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Area of Science:

  • Behavioral Economics
  • Health Services Research
  • Public Health Policy

Background:

  • Home-delivered prescriptions offer cost savings (no delivery charge, lower copayments) compared to pharmacy pick-up.
  • Opt-in programs for home prescription delivery show low uptake rates (only 6%).
  • Understanding factors influencing prescription fulfillment choices is crucial for optimizing healthcare access and cost-effectiveness.

Purpose of the Study:

  • To evaluate the impact of an active choice program on prescription fulfillment method selection.
  • To assess the effectiveness of an implicit default strategy in driving user decisions for home delivery versus pharmacy pick-up.
  • To analyze how financial incentives influence individuals' choices in prescription fulfillment.

Main Methods:

  • A program was implemented requiring active choice between home delivery and pharmacy pick-up for insurance eligibility.
  • An implicit default (pharmacy pick-up without insurance subsidies) was established for non-responders.
  • Choice outcomes and influencing factors were analyzed among eligible employees.

Main Results:

  • Active choice led to a 42% uptake of home delivery and 39% for pharmacy pick-up.
  • 19% of individuals made no active choice and defaulted to pharmacy pick-up without subsidies.
  • Individuals with greater financial benefit from home delivery were more likely to choose it; those benefiting least from subsidies were more likely to default.

Conclusions:

  • Mandating active choice significantly increases engagement with home prescription delivery services.
  • Implicit defaults serve as a powerful tool in choice architecture, incentivizing active decision-making.
  • Choice design can effectively steer individuals toward more cost-effective and convenient prescription fulfillment methods.