Mattering: How Organizations, Patients, and Peers Can Affect Nurse Burnout and Engagement
Julie Haizlip1, Courtney McCluney, Morela Hernandez
1Author Affiliations: Clinical Professor of Nursing (Dr Haizlip), University of Virginia; Postdoctoral Fellow (Dr McCluney), University of Virginia School of Nursing and Darden School of Business; Associate Professor of Business Administration (Dr Hernandez), University of Virginia Darden School of Business; and Assistant Professor of Nursing (Dr Quatrara) and Professor of Nursing, Emerita (Dr Brashers), University of Virginia, Charlottesville.
Objective:
The aim of this study was to explore professional mattering in a broad cohort of nurses.
Background:
Mattering is a construct from social psychology that describes the feeling that one makes a difference in the lives of others and has significance in one's community.
Methods:
A cross-sectional survey assessing mattering, meaning, social support, burnout, and engagement was administered to nurses and nurse practitioners working in various specialties in the United States.
Results:
Higher levels of mattering at work were associated with lower burnout and higher engagement. Mattering was correlated with perceived social support from one's organization, supervisor, peers, and subordinates. Open-ended responses describing experiences of mattering at work included demonstrating professional competence, positive interactions with patients and interprofessional peers, and receiving recognition from one's organization.
Conclusions:
A perception of mattering at work is associated with lower levels of burnout. Our data suggest that affirming interactions with other healthcare team members promote a sense of mattering.
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