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A Qualitative Descriptive Study of Nurse Manager Decision-Making Associated With RN Hiring
Kelly M Kester1, Jill Engel, Mary Ann Fuchs
1Author Affiliations: Clinical Operations Director, Heart Services, Duke University Hospital (Dr Kester); Associate Vice President of Heart Services (Dr Engel), Vice President of Patient Care & System and Chief Nurse Executive (Dr Fuchs), and Assistant Vice President (Ms Alston), Nursing Duke University Health System; and Professor, Duke University School of Nursing and Health System (Dr Granger), Durham, North Carolina.
Nurse managers (NMs) often lack confidence in their RN hiring decisions, despite years of experience. Their hiring practices show high variability and stress, indicating a need for evidence-based strategies.
Area of Science:
- Nursing Management
- Healthcare Workforce Planning
- Human Resources in Healthcare
Background:
- Identified gap in evidence-based strategies for nursing workforce stability.
- Observed inconsistencies in nurse manager (NM) methods for determining Registered Nurse (RN) hiring needs.
- Inconsistent hiring practices threaten strategic workforce planning.
Purpose of the Study:
- To explore nurse manager (NM) decision-making practices for evaluating Registered Nurse (RN) hiring needs.
- To assess the self-confidence levels of NMs in their hiring decisions.
- To identify factors influencing NM confidence and practices in RN recruitment.
Main Methods:
- Employed a mixed-methods, qualitative descriptive research design.
- Conducted in-depth interviews with nurse managers (NMs).
- Utilized surveys to assess current hiring practices and NM confidence levels.
Main Results:
- The primary finding was a theme of 'false confidence' among participants.
- Significant dissonance observed between NM confidence and actual hiring process variability.
- No correlation found between NM stress, time spent on hiring, confidence, and years of experience.
Conclusions:
- Nurse managers (NMs) experience significant stress and invest excessive time in evaluating hiring needs.
- Current approaches used by NMs to assess RN hiring needs are highly variable.
- Managerial experience does not correlate with practical hiring skills or confidence levels.
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