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Peer feedback can decrease consumers' willingness to pay for food: Evidence from a field experiment.

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  • 1Department of Applied Economics and Statistics at the University of Delaware, USA.

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Summary
This summary is machine-generated.

Consumer feedback significantly impacts food preferences. Knowing peer preferences, like willingness to pay (WTP) or consumption frequency, decreased consumers' WTP for products by 5%-9%.

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Area of Science:

  • Behavioral Economics
  • Consumer Psychology
  • Food Marketing

Background:

  • Many consumer products struggle to gain market traction.
  • Word-of-mouth marketing and online consumer feedback are crucial strategies, amplified by social media.
  • Existing research on consumer feedback's influence on willingness to pay (WTP) for food is inconsistent and often uses small, hypothetical samples.

Purpose of the Study:

  • To investigate the impact of consumer feedback on food preferences.
  • To quantify the effect of peer preferences on consumers' willingness to pay (WTP) in a real-world setting.

Main Methods:

  • An economic field experiment was conducted with 1,068 adult consumers.
  • Participants made purchasing decisions for oysters, mushrooms, and chocolate.
  • The study analyzed the influence of knowledge about peer preferences (WTP and consumption frequency) on individual choices.

Main Results:

  • Knowledge of peer preferences led to a 5%-9% decrease in consumers' willingness to pay.
  • This effect was observed across different food products (oysters, mushrooms, chocolate).

Conclusions:

  • Consumer feedback, specifically awareness of peer willingness to pay and consumption habits, negatively impacts individual willingness to pay for food products.
  • Findings challenge the assumption that social proof always increases demand, suggesting potential saturation or negative signaling effects in food markets.