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Related Experiment Videos

Measuring quality in ambulatory care nursing.

C E Hastings

    The Journal of Nursing Administration
    |April 1, 1987
    PubMed
    Summary

    This article introduces a quality assurance model for ambulatory nursing services. Nurse managers can use this model to define and measure healthcare quality at the unit level.

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    Area of Science:

    • Healthcare Administration
    • Nursing Management
    • Quality Assurance

    Background:

    • Ambulatory care is a rapidly expanding healthcare sector.
    • Nursing administration faces unique challenges and opportunities in this setting.
    • There is a need for standardized methods to assess quality in ambulatory nursing.

    Purpose of the Study:

    • To present a quality assurance (QA) model for ambulatory nursing services.
    • To provide a framework for defining and measuring quality in this healthcare setting.
    • To offer practical tools and methods for nurse managers.

    Main Methods:

    • Development of a QA model tailored for ambulatory nursing.
    • Description of key evaluation factors, tools, and methodologies.
    • Focus on unit-level implementation by nurse managers and staff.

    Main Results:

    • A replicable QA model for ambulatory nursing services is presented.
    • The model facilitates the definition and measurement of quality.
    • Specific evaluation factors, tools, and methods are detailed.

    Conclusions:

    • The proposed QA model is designed for practical application by nursing staff.
    • It empowers nurse managers to enhance and monitor service quality.
    • The model supports the continuous improvement of ambulatory care nursing.

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