Bike share responses to COVID-19

Bike sharing can leverage its physical distancing advantages for responding to the COVID-19 pandemic, but system management and communication are essential to support healthy transportation. This study addresses the need to understand the range of bike share systems' responses to the pandemic by reviewing bike share system cases in the United States and reports survey responses from bike share users in San Antonio (TX). Five out of eleven bike share systems communicated their responses to the pandemic online at the time of review. 43% of survey respondents who were unemployed due to the pandemic reported increasing use of the bike share system, whereas 36% of employed respondents decreased ridership. Most respondents were unaware of the bike share operator's steps to control the spread of COVID-19 for users. Moderate-frequency riders (1-2 times per month) may increase bike sharing the most after Coronavirus restrictions are lifted, from 22% of respondents to 34%. Based on our findings, we suggest bike share operators should expand communication efforts about policies and actions to support community health, explore how to serve unemployed and low-income communities best, and prepare for the equitable expansion of ridership following the pandemic.