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Published on: April 9, 2021
Bike share responses to COVID-19
Jeffrey Jobe1, Greg P Griffin1
1Department of Architecture, The University of Texas at San Antonio, 78207, USA.
Bike sharing offers safe transportation during COVID-19, but clear communication is key. Operators should enhance outreach on health policies and support diverse rider needs for post-pandemic growth.
Area of Science:
- Public Health
- Transportation Studies
- Urban Planning
Background:
- Bike sharing systems present unique opportunities for physical distancing during pandemics like COVID-19.
- Effective system management and communication are crucial for maintaining healthy transportation options.
- Understanding how bike share systems adapted to the pandemic is essential for future resilience.
Purpose of the Study:
- To review bike share system responses to the COVID-19 pandemic in the United States.
- To analyze bike share user experiences and perceptions in San Antonio, Texas.
- To identify strategies for supporting bike share use during and after the pandemic.
Main Methods:
- A review of bike share system online communications regarding pandemic responses.
- A survey of bike share users in San Antonio, Texas, focusing on ridership changes and awareness of safety measures.
- Analysis of survey data to correlate employment status and ridership patterns.
Main Results:
- Only 5 out of 11 reviewed US bike share systems communicated pandemic responses online.
- 43% of unemployed respondents increased bike share use, while 36% of employed respondents decreased use.
- Most users were unaware of operator-implemented COVID-19 safety measures.
Conclusions:
- Bike share operators need to improve communication regarding health policies and safety actions.
- There is a need to better serve unemployed and low-income populations through bike share programs.
- Moderate-frequency riders anticipate increased usage post-pandemic, highlighting the need for equitable expansion planning.
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