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Forming a Unique Partnership Between a University's Educational Leadership Master's Degree Program and Its
Maureen Ungarean1,2, Krista Bixler1, Keiana Desmore1
1Florida Gulf Coast University, Fort Myers, USA.
Educational leadership program leaders used the Five Whys protocol and design thinking to identify and resolve declining enrollment and low test scores. This resulted in a transformed, successful master's program with increased enrollment and improved state assessment scores.
Area of Science:
- Educational Leadership
- Program Development
- Higher Education Administration
Background:
- University educational leadership program experienced declining enrollment and below-average state test scores in 2019.
- Identified issues impacted program viability and graduate preparedness.
Purpose of the Study:
- To investigate the root causes of declining enrollment and poor performance in an educational leadership program.
- To implement a transformative solution addressing identified program deficiencies.
Main Methods:
- Utilized the Five Whys protocol to determine the root cause of the identified problems.
- Applied the five stages of the design thinking process to develop a solution-based approach.
- Formed a stakeholder workgroup with school district professionals to gather input on needed skills.
Main Results:
- A year-long collaborative process led to a significant program transformation.
- The redesigned program experienced increased enrollment.
- State assessment scores for program graduates improved, surpassing the state average.
Conclusions:
- The integration of Five Whys and design thinking effectively addressed critical program issues.
- Stakeholder collaboration and data-driven program modification are key to successful educational leadership program reform.
- The transformed master's program achieved widespread acceptance and district support.
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