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Preauthorization Inconsistencies Prevail in Reduction Mammaplasty.
Carter J Boyd1, Kshipra Hemal1, Joshua M Cohen1
1From the Hansjörg Wyss Department of Plastic Surgery, NYU Langone, New York, N.Y.
Plastic and Reconstructive Surgery. Global Open
|October 30, 2023
Summary
Insurance criteria for breast reduction surgery vary widely, leading to frequent claim denials and appeals. This hinders patient access to medically necessary procedures and creates practice inefficiencies.
Area of Science:
- Plastic Surgery
- Health Services Research
- Insurance Policy Analysis
Background:
- Breast reduction (reduction mammaplasty) offers significant physical and psychological benefits.
- Obtaining approval from third-party payers for this procedure is often a complex and challenging process.
- Variability in insurance medical necessity criteria contributes to these difficulties.
Purpose of the Study:
- To analyze the differences in medical necessity criteria for reduction mammaplasty among major US insurance carriers.
- To investigate trends in insurance claim denials and appeals for this procedure.
Main Methods:
- Medical necessity criteria were collected from seven large US health insurance carriers.
- Data on claim requirements for approval were extracted from each policy.
- Prospective data on claims and denials from January to August 2022 were gathered from a medical consulting firm.
Main Results:
- Significant variation exists in insurance policies regarding required documentation (e.g., symptom duration, photographs) and tissue resection thresholds.
- 41.6% of 380 reduction mammaplasties faced initial insurance denial.
- Appeals revealed an average of 1.37 denials per patient, with 65.8% of initial denials being for preauthorized claims.
Conclusions:
- Disparities in medical necessity criteria among insurance carriers create practice inefficiencies.
- High denial and appeal rates delay essential surgical care for patients.
- Standardization of criteria could improve patient access and reduce administrative burden.

