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Updated: Jul 10, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Healing the Heart of Healthcare
Loren Hand1, Nicole Probst, Leigh Griffis
1Author Affiliations: Clinical Professional Development Educator (Hand), Director of Clinical Professional Development (Probst), and Magnet® Program Director (Dr Griffis), Huntington Hospital, New York.
Abstract:
Healthcare workers continue to work without fully processing the stress of the pandemic on their overall health. Outcomes of stress include workplace burnout, low morale, and an increase in suicide rates. At Huntington Hospital, a need was identified to give caregivers an opportunity to grieve and process their experiences. Healing the Heart of Healthcare was a formal intervention that provided acknowledgment of trauma and reinstated a sense of hope to the profession. The activities in this program may be duplicated in other celebrations such as Nurses Day recognition.
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