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Institutional work through empathic engagement.

Mai Skjøtt Linneberg1, Mihaela Trenca1, Hanne Noerreklit1

  • 1Aarhus University, School of Business and Social Sciences Department of Management, Fuglesangs Alle 4, 8200, Aarhus V, Denmark.

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|April 15, 2024
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Summary
This summary is machine-generated.

Institutional entrepreneurs can foster change by using empathic engagement to connect with others affectively. This approach builds cooperation and nurtures communities of practice for institutional evolution.

Keywords:
Affective dimensionCSREmpathic engagementInstitutional entrepreneurInstitutional workReflective purposefulnessSustainability

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Area of Science:

  • Organizational Studies
  • Sociology of Institutions

Background:

  • Existing research explores actor engagement with institutions and institutional change.
  • The study identifies a gap in understanding the affective dimension of institutional entrepreneurship.

Purpose of the Study:

  • To integrate an affective dimension into institutional entrepreneurship studies.
  • To conceptualize empathic engagement as a key mechanism for institutional entrepreneurs.

Main Methods:

  • Literature review and conceptual analysis.
  • Framing institutional work as relational agency.

Main Results:

  • Empathic engagement enables institutional entrepreneurs to foster cooperation and build momentum.
  • This approach cultivates communities of practice that co-create institutional change.
  • It highlights the non-cognitive aspects of institutional work, focusing on shared understanding and identity.

Conclusions:

  • Integrating empathic engagement enhances institutional entrepreneurs' ability to diffuse values through cooperation.
  • Empathic engagement facilitates consensus-building through shared frames and identities, moving beyond coercion.