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ISBAR Communication Guideline: An Innovative Strategy to Facilitate Civility Among Prelicensure Nursing Students
Oliver Boamah Duah1, Susie Marie Jonassen
1About the Authors The authors are faculty at the University of West Georgia Tanner Health System School of Nursing, Carrollton, Georgia. Oliver Boamah Duah, PhD, MSN-Ed, RN, is associate dean for undergraduate studies. Susie Marie Jonassen, PhD, MSN-Ed, RN, CPN, is the program director for undergraduate studies. For more information, contact Dr. Duah at oduah@westga.edu .
Abstract:
Competency in communication and collaboration is essential in forming interprofessional partnerships for nursing practice. However, many students in nursing programs struggle with professional oral and written communication, leading to poor communication and incivility. Generational differences and expectations exacerbate communication breakdown and incivility among students and faculty. Implementing communication guidelines using a standardized communication tool in a traditional bachelor of science in nursing program helped facilitate professional and civil communication between students and faculty. Using the standardized tool improved student civility, professionalism, and accountability.
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