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Published on: February 16, 2011
Health Quality 5.0: What Does Co-Creation Have to Do With It?
1Leslee J. Thompson, is the chief executive officer at Health Standards Organization and Accreditation Canada in Ottawa, ON. She works as an executive-in-residence at the Rotman School of Management in the University of Toronto in Toronto, ON, and focuses on strategy and change leadership. A passionate champion of people-centred care, Leslee began her career as an intensive care unit nurse and has 30 years of experience as a senior executive in hospitals, health systems, the government and a global MedTech company. She has served on multiple public and private sector boards, including the International Society for Quality in Health Care.
Abstract:
In this latest article in Leslee Thompson's Health Quality 5.0 series, she discusses the slow progress of patient engagement in healthcare over the past two decades, emphasizing the need for co-creation where patients and providers collaborate equally. It explores the challenges of overcoming traditional power dynamics and integrating patient knowledge into healthcare systems. Highlighting examples from around the world, the article identifies five success factors for global impact and stresses the importance of a holistic, inclusive approach to healthcare transformation. Co-creation is presented as essential for building resilient, high-performing health systems centred on patients' needs and experiences.
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