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The Emergent Role of Digital Navigators: Case Examples
Charlotte Pape1,2, Iman Kassam1,2, Hwayeon Danielle Shin1,2
1Centre for Addiction and Mental Health, Toronto, Ontario, Canada.
Studies in Health Technology and Informatics
|February 19, 2025
Summary
The Digital Navigator role supports effective use of health technology. This role is crucial for the success of digital health interventions in healthcare.
Area of Science:
- Health Informatics
- Digital Health
- Healthcare Technology Adoption
Background:
- Rapid technological advancements in healthcare have outpaced user support for digital tools.
- Effective utilization of digital health tools is essential for modern healthcare delivery.
Purpose of the Study:
- To provide an overview of the Digital Navigator role.
- To outline how this role supports digital health interventions.
Main Methods:
- Literature review on the Digital Navigator role.
- Analysis of foundational elements for digital health success.
Main Results:
- The Digital Navigator role addresses the gap in user support for digital health tools.
- This role establishes critical foundations for successful digital health interventions.
Conclusions:
- The Digital Navigator role is vital for maximizing the impact of digital health technologies.
- Implementing this role can enhance patient engagement and outcomes through technology.
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