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Factors that influence user adherence of the Mask-air® application
Anna Szylling1, Boleslaw Samoliński1,2, Filip Raciborski2
1Department of Allergy and Clinical Immunology, University Clinical Center of the Medical University of Warsaw Central Clinical Hospital, Warszawa, Mazowieckie, Poland.
The Mask-air® app is suitable for all allergic rhinitis patients, regardless of their characteristics. However, clinicians must actively promote its benefits to improve patient adherence and engagement due to a high dropout rate.
Area of Science:
- Digital Health
- Patient Adherence
- Allergic Rhinitis Management
Background:
- Monitoring adherence in chronic diseases like allergic rhinitis (AR) is challenging.
- The Mask-air® app aids clinical decisions by tracking patient symptoms and therapy adherence.
- AR serves as a model for studying app use in chronic condition management.
Purpose of the Study:
- Identify characteristics of Mask-air® app users.
- Describe user disease phenotypes and satisfaction.
- Explore reasons for app discontinuation.
Main Methods:
- Adult AR patients (n=198) aged 20-44 participated in a Mask-air® app trial.
- Data collected via questionnaires on symptoms, treatments, and clinical evaluations.
- App usage, satisfaction, and reasons for discontinuation were assessed.
Main Results:
- No distinguishing characteristics found between Mask-air® users and non-users.
- High overall satisfaction reported, with criticism regarding the app's therapeutic features.
- Nearly 50% dropout rate observed, with 15.6% failing to provide symptom records.
Conclusions:
- Mask-air® app is recommended for all AR patients irrespective of demographics or disease phenotype.
- Clinicians should emphasize app benefits to enhance adherence and engagement.
- Addressing the high dropout rate is crucial for successful app implementation.
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