A perspective by the German NRZ-Authent on information and knowledge management in governmental authorities

Efforts in the filing and organisation of primary data, despite being a pillar of digital transformation, appear to be less pronounced when it comes to unstructured or text-based data. This situation is contrasted by the demand for knowledge management in organisational units operating at the interface between different stakeholders, including, for instance, governmental authorities. Supporting the specific objectives of our institution, we have developed a central platform that serves as an information management system for food. By providing a flexible infrastructure for the management of text-based information, as well as an interactive and intuitive user interface for application and integration into every-day business, we have implemented a system that facilitates building of a data pool of information relevant for food and feed fraud/authenticity. While transforming the institutional information management within the NRZ-Authent, the platform allows access to the data pool by external partners at national and, potentially, European or international level.