Implementing HeartPal: Design and Early Results of a Specialized Care Delivery Model for Advancing Palliative Care in

Nelia Jain1, Eilann C Santo1, Hanna-Riikka Lehto2

  • 1Division of Adult Palliative Care, Department of Supportive Oncology, Dana-Farber Cancer Institute, Boston, Massachusetts; Division of Palliative Medicine, Brigham & Women's Hospital, Boston, Massachusetts; Harvard Medical School, Boston, Massachusetts.

PubMed

Insights

HeartPal, an integrated palliative care (PC) service for advanced heart disease (AHD), improved goals-of-care discussions and reduced hospital deaths. This model demonstrates the feasibility of embedding PC within AHD programs.

Area of Science:

  • Palliative Care
  • Cardiology
  • Health Services Research

Background:

  • Patients with advanced heart disease (AHD) experience significant symptom burden and complex care decisions.
  • Access to palliative care (PC) for AHD patients is often inconsistent.
  • There is a need for integrated care models to address these challenges.

Purpose of the Study:

  • To describe the design, implementation, and early outcomes of HeartPal, a specialty-aligned interprofessional PC service.
  • To evaluate the impact of HeartPal on patient care and service utilization.
  • To provide insights for replicating similar PC services in AHD programs.

Main Methods:

  • HeartPal is an interprofessional PC service embedded within an AHD program, including a nurse practitioner, social worker, and PC physician.
  • Longitudinal care is provided across inpatient and outpatient settings.
  • Registry data from 505 patients (2019-2021) and FY2024 operational metrics were analyzed.

Main Results:

  • Monthly referrals to HeartPal increased by 46.2%.
  • Referrals for goals-of-care discussions significantly increased (50.0% to 83.3%), while advanced therapy evaluations decreased.
  • In-hospital deaths post-admission decreased by 37.5%, and clinic follow-up increased.

Conclusions:

  • HeartPal demonstrates the feasibility of integrating PC into AHD care pathways.
  • The service shows positive impacts on care coordination and patient outcomes.
  • Institutional investment is crucial for the successful implementation and sustainability of such programs.
Abstract

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