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Leading financially smart telehealth: Billing challenges and solutions for nurse managers
Rebecca Geist1, Annette Gary, John Geist
1At Texas Tech University Health Sciences Center in Lubbock, TX, Rebecca Geist and Annette Gary are professors in the School of Nursing, and John Geist is the Managing Director, Billing Compliance in the Office of Institutional Compliance.
Abstract:
Telehealth is now integral to health care; however, billing and reimbursement remain inconsistent and inequitable for nurse practitioners and registered nurses. This article examines key challenges and highlights nurse managers' leadership in addressing coding confusion, regulatory risks, and reimbursement gaps through education, artificial intelligence integration, and policy advocacy to support care quality and revenue.
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