Digital Exclusion Among Older Adults: A Concept Analysis Based on Scoping Review

Area of Science:

• Gerontology
• Digital Health
• Sociology

Background:

• Digital exclusion is a complex, multidimensional issue with various influencing factors.
• Inconsistencies and lack of conceptual clarity exist in the literature regarding digital exclusion.
• Older adults are a vulnerable population susceptible to digital exclusion.

Purpose of the Study:

• To clarify the conceptual definition of digital exclusion among older adults.
• To analyze the attributes, antecedents, and consequences of digital exclusion.
• To develop a refined conceptual definition of digital exclusion.

Main Methods:

• A scoping review was conducted following Arksey and O'Malley's framework.
• Walker and Avant's concept analysis methodology was employed.
• Thematic analysis was used to synthesize findings across individual, intermediary, and societal dimensions.

Main Results:

• Three key attributes, antecedents, and consequences of digital exclusion were identified.
• A conceptual definition of digital exclusion was developed based on the analysis.
• Digital exclusion was found to restrict digital participation and exacerbate health and social inequities.

Conclusions:

• Clarifying the concept of digital exclusion is essential for addressing its impact on older adults.
• Equitable infrastructure and age-inclusive policies are necessary to prevent digital exclusion.
• Interventions should focus on promoting digital equity to mitigate health and social disparities.