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Related Concept Videos

Patient-centered Care01:13

Patient-centered Care

Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
Therapeutic Communication01:30

Therapeutic Communication

Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
Interdisciplinary Care: The Health Care Team-I01:21

Interdisciplinary Care: The Health Care Team-I

An interdisciplinary team includes many healthcare professionals working together and utilizing their skills, knowledge, and expertise to provide holistic and quality patient care.
Physicians
The physician's primary responsibility is to diagnose illness and direct the medical or surgical treatment of the condition. The authority to admit patients to a healthcare agency or institution and practice care within that setting is granted to physicians by the healthcare agency or institution itself.
Accountability and Responsibility of a Nurse I01:30

Accountability and Responsibility of a Nurse I

Accountability in nursing is a fundamental principle that underscores the obligation of nurses to take responsibility for their actions and answer for any errors or omissions in patient care. This principle is grounded in the professional, legal, and ethical frameworks that shape nursing practice. For instance, nurses must adhere to all relevant laws, regulations, and practice standards, including guidelines set forth by nursing boards and professional bodies, to ensure their actions comply...
Aims Of Nursing01:29

Aims Of Nursing

Nursing involves independent, cooperative, person-centered care for people of all ages, families, groups, and communities. Nurses assist the sick or the well person in all settings. Nursing includes promoting health, preventing illness, and caring for ill, disabled, and dying people. Health promotion encourages people to take responsibility for their health. It focuses on the healthy behavior of individuals, families, and the community and the factors that impact their health. Examples of...

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Related Experiment Video

Updated: Jul 14, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Narrative Quotient: A Core Competency for Person-Centered Care.

Ashwin Kannan1, Trisha K Paul2, Meaghann S Weaver3

  • 1University of California, Berkeley, California United States.

Medical Science Educator
|July 13, 2026
PubMed
Summary

Narrative medicine enhances patient connection by teaching narrative competence (NQ). This structured approach improves clinician empathy, reduces burnout, and ensures patients feel heard.

Keywords:
EmpathyMedical educationNarrative competenceNarrative medicinePhysician-patient relationship

More Related Videos

Assessing the Coherence of Parents' Short Narratives Regarding their Child Using the Five-Minute Speech Sample Procedure
07:56

Assessing the Coherence of Parents' Short Narratives Regarding their Child Using the Five-Minute Speech Sample Procedure

Published on: September 19, 2019

Related Experiment Videos

Last Updated: Jul 14, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Assessing the Coherence of Parents' Short Narratives Regarding their Child Using the Five-Minute Speech Sample Procedure
07:56

Assessing the Coherence of Parents' Short Narratives Regarding their Child Using the Five-Minute Speech Sample Procedure

Published on: September 19, 2019

Area of Science:

  • Medical Education
  • Patient-Centered Care
  • Communication in Healthcare

Background:

  • Modern medical practice faces challenges in maintaining meaningful patient connection due to productivity demands.
  • Patients and caregivers often feel unheard, impacting the quality of care.
  • Narrative medicine aims to rehumanize care by developing narrative competence.

Purpose of the Study:

  • To introduce a standardized framework for teaching and assessing narrative competence in medical training.
  • To address the gap in structured evaluation of narrative competence as a clinical skill.
  • To present the concept of narrative quotient (NQ) for medical educators.

Main Methods:

  • The study introduces the narrative quotient (NQ) framework.
  • NQ is built on three pillars: perceptive listening, reflective recall, and narrative-affirming language.
  • It suggests evidence-based pedagogical and assessment strategies for each pillar.

Main Results:

  • The NQ framework offers a structured approach to cultivate narrative competence.
  • It provides educators with tools to teach and evaluate this crucial skill.
  • The framework is grounded in existing scholarship and pedagogical research.

Conclusions:

  • Integrating NQ into medical training can enhance clinician empathy and reduce burnout.
  • This approach has the potential to significantly improve patient experiences, making them feel genuinely heard.
  • NQ offers a scalable model for fostering essential communication skills in healthcare professionals.