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Surviving verbal abuse: a win-win game plan

D Lopez

    Nursing Management
    |May 1, 1993
    PubMed
    Summary
    This summary is machine-generated.

    Learn to counter verbal abuse tactics that disrupt communication and create power struggles. This research offers a specific win-win strategy to navigate and overcome aggressive manipulation in conversations.

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    Area of Science:

    • Psychology
    • Communication Studies

    Background:

    • Communication breakdowns can lead to aggressive tactics like verbal abuse.
    • Verbal abuse often involves manipulation and competitive power struggles.
    • Hidden agendas complicate interpersonal dynamics during conflict.

    Purpose of the Study:

    • To identify and analyze common verbal abuse tactics.
    • To propose a strategic framework for managing verbal abuse.
    • To offer a 'win-win' approach to de-escalate conflict.

    Main Methods:

    • Analysis of communication breakdown scenarios.
    • Identification of manipulative verbal strategies.
    • Development of a conflict resolution game plan.

    Main Results:

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    • Verbal abuse is a tactic to establish dominance.
    • A structured 'win-win' game plan can effectively counter abuse.
    • Strategies focus on mutual resolution rather than adversarial outcomes.

    Conclusions:

    • Understanding verbal abuse tactics is key to effective communication.
    • Implementing a 'win-win' strategy promotes healthier interactions.
    • This approach empowers individuals to navigate difficult conversations successfully.