Work sampling. A decision-making tool for determining resources and work redesign

Area of Science:

• Healthcare Management
• Nursing Administration
• Operations Research

Background:

• Healthcare efficiency and productivity are crucial for resource allocation and program management.
• Lack of empirical data on productivity leads to suboptimal decision-making with negative consequences.
• Nurse executives and managers need reliable methods to assess productivity and evaluate management interventions.

Purpose of the Study:

• To introduce a work sampling methodology for generating productivity and efficiency data.
• To provide nurse managers with tools for empirical evaluation of management decisions and changes.
• To establish a database for assessing the impact of programmatic, staff mix, role redesign, or care delivery model changes.

Main Methods:

• The study describes a work sampling methodology.