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Related Experiment Videos

Patient/family education program: making the project management process operational

D G Kassel1, S Lookinland

  • 1Community Health System, Fresno, California, USA.

Journal of Nursing Staff Development : JNSD
|January 16, 1998
PubMed
Summary

This study outlines the creation of a patient and family education program designed for diverse populations. It emphasizes improving clinician effectiveness as educators and uses continuous quality improvement for development and evaluation.

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Area of Science:

  • Healthcare Education
  • Quality Improvement in Healthcare

Background:

  • Patient and family education is crucial for healthcare outcomes.
  • Existing programs may not adequately address culturally diverse populations.
  • Healthcare organizations must adhere to accreditation standards, such as those from the Joint Commission on Accreditation of Healthcare Organizations.

Purpose of the Study:

  • To describe the development of a patient/family education program.
  • To ensure the program meets the needs of a culturally diverse population.
  • To comply with current healthcare accreditation standards.

Main Methods:

  • A multidisciplinary task force was assembled for program development.
  • Project management and continuous quality improvement methodologies were employed.

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  • Strategies to enhance clinician effectiveness as educators were incorporated.

    • Main Results:

    • A comprehensive patient/family education program was developed.
    • The program is designed to be culturally sensitive and inclusive.
    • The development process adhered to established quality improvement frameworks.

    Conclusions:

    • Multidisciplinary collaboration and continuous quality improvement are effective for developing patient education programs.
    • Programs must be adaptable to diverse cultural needs and accreditation requirements.
    • Enhancing clinician teaching skills is vital for program success.