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Related Experiment Videos

An organization-wide approach for an effective communication system, Part 1

J R Ball1, D Counts, M L Jones

  • 1Acute and Ambulatory Services, Pennsylvania Hospital, Philadelphia, USA.

The Journal of Nursing Administration
|April 3, 1998
PubMed
Summary

This study details designing and implementing an effective healthcare communication system using a systems approach. It focuses on committee structures and implementation themes for improved organizational communication.

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Area of Science:

  • Healthcare Management
  • Organizational Communication
  • Systems Engineering

Background:

  • Effective communication systems are crucial for healthcare organizations.
  • Existing communication structures may not align with accreditation standards.
  • A systems approach can optimize communication design and implementation.

Purpose of the Study:

  • To describe the design and development of an effective healthcare communication system.
  • To outline a committee structure based on Joint Commission on Accreditation of Health Care Organizations (JCAHO) functions.
  • To analyze implementation themes and experiential learning.

Main Methods:

  • A systems approach was utilized for communication system design.
  • Committee structures were developed based on JCAHO functions.

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  • Experiential learning was analyzed through implementation themes.

    • Main Results:

    • The study presents a framework for designing and implementing a communication system.
    • Key themes emerged during the implementation process, offering practical insights.
    • Part one focuses on development and design; part two will cover evaluation.

    Conclusions:

    • A structured, systems-based approach is effective for developing healthcare communication systems.
    • Understanding implementation themes is vital for successful adoption.
    • This series provides a comprehensive guide for healthcare communication system enhancement.