The design process or, how not to be afraid of building

The excitement and fun of the design process is described in this article. The author makes a strong case for the active involvement of users throughout the formative stages of a project (i.e., from "kick-off" through schematic design and design development). Design techniques involving on-site work sessions ("squatters") and interactive gaming are discussed. The discussions of architect selection and cost control during design are of particular importance.