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Improving productivity through the use of portable radios
1Department of Orthopaedics, University of Rochester Medical Center in Rochester, New York, USA.
Abstract:
Orthopaedic practices are under increasing pressure to improve productivity in the ambulatory setting. Best practice use of portable radios or walkie-talkies help to achieve a near 50% reduction in patient visit time without reducing the time spent with the care provider. More patients may be seen or the same number in less time. Increased staff communication saves wasted steps and decreases the response time in patient emergencies. A variety of radios and accessory equipment may be needed to meet the needs of each user and to overcome any structural interference. Successfully instituting this practice change involves time-motion studies, assigning a project manager, and full leadership support. The emission of radio frequency waves by portable radios or their transmitting power may interfere with implanted pacemakers or external medical equipment. But the risk is low when radios are used away from individual patients.