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Related Experiment Videos

When failure isn't an option.

Michael R Hillmann1, Philippe Dongier, Robert P Murgallis

  • 1Los Angeles Police Department, USA.

Harvard Business Review
|July 21, 2005
PubMed
Summary

High-performance teams require careful member selection and a supportive leader. Stress can boost short-term results but risks burnout for these elite groups.

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Area of Science:

  • Organizational Psychology
  • Leadership Studies
  • Team Dynamics

Background:

  • Certain professions demand consistent peak performance from teams.
  • Effective management strategies are crucial for sustaining high-level team output.
  • Diverse teams, from law enforcement to racing, face unique challenges in achieving excellence.

Purpose of the Study:

  • To explore the commonalities in developing and managing high-performance teams across various sectors.
  • To identify key factors contributing to sustained elite team performance.
  • To understand the role of leadership and member dynamics in achieving top-tier results.

Main Methods:

  • Compilation of expert commentaries from leaders of diverse high-performance teams.
  • Analysis of qualitative insights from SWAT teams, international reconstruction efforts, firefighting units, professional sports, and event planning.
  • Cross-disciplinary review of team management strategies.

Main Results:

  • Crucial importance of meticulous team member selection and the removal of underperformers.
  • Essential role of supportive leadership in building team member confidence.
  • High-stakes environments and inherent stress can drive peak short-term performance but increase burnout risk.

Conclusions:

  • Effective leadership and strategic member management are fundamental to high-performance teams.
  • While stress can be a performance enhancer, long-term sustainability requires proactive burnout prevention.
  • Key principles for building and maintaining elite teams are applicable across varied professional domains.

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