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Multisource feedback: can it meet criteria for good assessment?
1Departmentof Community Health Sciences, Faculty of Medicine, University of Calgary, Canada T2N 4Z6. lockyer@ucalgary.ca
Multisource feedback (MSF) instruments assessing physicians were evaluated using 7 criteria. While validity, reproducibility, and feasibility were emphasized, educational effects require further study for improved medical education assessment.
Area of Science:
- Medical Education
- Physician Assessment
- Quality Improvement
Background:
- High-quality instruments are essential for physician assessment and feedback.
- Multisource feedback (MSF) utilizes data from colleagues, coworkers, and patients.
- MSF provides feedback on communication, collaboration, professionalism, and interpersonal skills.
Purpose of the Study:
- To apply 7 assessment criteria as a framework to examine the quality of MSF instruments.
- To evaluate the rigor of existing MSF tools used for practicing physicians.
Main Methods:
- Examined 3 sets of MSF instruments using 7 assessment criteria: validity, reproducibility, equivalence, feasibility, educational effect, catalytic effect, and acceptability.
- Drew upon published data for the assessment.
Main Results:
- Three MSF instruments (Canadian Physician Achievement Review, UK GMC, CFEP360) were assessed.
- Evidence supported assessment against all criteria except educational effects, with variable emphasis.
- Validity, reproducibility, and feasibility received the most attention; catalytic effect and educational effects were less examined.
Conclusions:
- The 7 criteria offer a valuable framework for assessing MSF instrument quality.
- This framework aids in identifying gaps in instrument assessment.
- The criteria can be applied to evaluate other medical education instruments.
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